Reference

Privacy Policy for Your n0ci Account

This Privacy Policy tells you what we collect when you open an account, use the site and contact us for help, including cookies, device details and payment records…

Account DataCookie ChoicesLocal LawSupport Desk

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Data Use, Sharing and Retention

n0ci Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you use n0ci, we keep the data needed to create and verify your account, run the wallet, answer support requests and prevent misuse. That can include your name, mobile number, email address, device ID, IP data, login history and payment references tied to UPI, Paytm

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or PhonePe. We use this data to match deposits and withdrawals, keep transaction records accurate, and meet the checks that apply under local law. If a state rule, court order or payment partner request requires a different handling path, we follow that rule. We do not
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keep records forever; retention depends on the purpose, the request and the period required by law or payment checks. You can ask what we hold, why we hold it and when it will be removed. If the law allows a correction or a copy, we handle
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it after verifying the account holder.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST CHANNELS

Where To Send Privacy Requests

If you want to see the data we hold, correct a contact detail or ask about a record we keep, write from the email linked to your account.

Email Us Send your request from the email linked to your account, and include the mobile number used when you opened it. That helps us match the right record, answer faster, and avoid sharing data with the wrong person.

Site Form If email is not handy, submit the site form with your account details and a short request. We use it for corrections, access queries, and questions about sharing, retention or cookie choices.

Chat Route When you are signed in, the chat route lets you raise a privacy request without leaving the page. We may still ask for a fresh check before changing contact data or releasing stored records.

SECURITY STEPS

How We Handle Your Records

This section sets out how we protect records tied to your account. We limit access to staff who need it, keep password and session controls in place, and use cookie settings to…

Data Scope

We collect only the data needed for account creation, login, wallet handling, support and fraud checks. That usually means contact details, device records, session logs and payment references, not extra personal fields.

Cookie Choices

Cookies help us keep you signed in, remember language settings and detect unusual access. You can change browser settings at any time, and we will follow the choices the browser sends when our system reads them.

Account Security

Sensitive changes may need a fresh code, a device check or another step that links the request to your account. This reduces the chance of unauthorised changes to contact details or withdrawal records.

Retention

We keep records only as long as needed for the stated purpose, payment checks, dispute handling or local law. When the retention period ends, we remove or mask the record where our process allows.

Your Changes

You can ask for a correction, a copy of stored data or a change to cookie choices by contacting us from the registered email or mobile number. We check each request against the account record.

Contact Path

If you want a privacy matter handled by a person, use the contact route on the site and mention the account email or phone. We keep the thread so you can track what was done.

Questions About Your Data

These answers cover access, correction, cookie choices, retention and the way we handle requests tied to your account. If a local rule gives you a different right, that rule comes first. Use the email or mobile number linked to your account so we can verify the request and reply through the same secure channel before changing records, and keep a copy of the thread.

We keep only the details needed to open, secure and service your account, such as your contact fields, device record, login history and payment references. Extra fields are not added unless the law or a payment check requires them.

Yes. Send the request from the email or mobile number linked to the account, and we will verify it before sharing a copy the law allows. Some records may stay masked if they involve another person or a payment check.

Yes, you can ask us to correct a name, phone number or email when the account record is wrong. We may ask for a fresh check before making the change so the update goes to the right account.

We keep records only as long as needed for account service, payment matching, dispute handling or a local legal duty. After that period ends, we remove or mask the record where our process and the law allow.

Use the site form, the signed-in chat route or the email linked to your account. Add enough detail for us to find the right record, then wait for our reply on the same thread.

Yes. If a state or national rule needs a different handling path, we follow that rule first and adjust what we can share, store or correct. Where local law permits, we explain the outcome in plain terms.

Privacy Policy for Your n0ci Account

Where To Send Privacy Requests

How We Handle Your Records

Data Scope

Cookie Choices

Account Security

Retention

Your Changes

Contact Path

Questions About Your Data

01 What data do you keep about my account?

02 Can I ask for a copy of my records?

03 Can I correct a wrong contact detail?

04 How do cookies affect my use?

05 How long do you keep records?

06 Who can I contact about a privacy request?

07 Does local law change how you handle my data?

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